Results
Content & Translator Agent saves over 250 hours per month in content generation and enables high quality and customer proximity thanks to specialized LLMs
With the Agent Architecture, DPD significantly reduces production time and increases output:
2 days → 30 minutes per asset,
270 pieces of content in a short period of time,
~1 FTE/year capacity freed up; in total, this amounts to
over 250 hours per month
of saved content and translation work. In service, since
09/2025, a
largely automated analysis of conversations provides an objective basis for coaching and quality management (Human-in-the-Loop remains in place).
Initial results show significant efficiency and quality gains:
- Time-to-Content: −97% (20 min → < 30 sec per caption)
- Output volume: Over 500 social media posts created with the Content Suite
- Quality gain: better SEO optimization and greater creativity of the posts
“Together with Andreas, I trained the Content Butler already during the development phase—and from the very beginning, the collaboration was clear, efficient, and cooperative. His reliability, solution-oriented approach, and enthusiasm for working together greatly enriched the project.
Today, the Content Butler is a real game-changer for us: not only do we produce much faster, but we also keep our brand voice consistent—and that of our clients as well. It enables us to deliver exactly the presence that defines cxb across every channel: clear, unified, professional—and full of personality.”
Maj Lina Schönrock – Head of Marketing at cxb
Press release
DPD Switzerland AG and dreamleap enter into a strategic partnership
We are pleased to announce that DPD has chosen us as its AI hub and strategic partner in the AI sector. DPD has been using dreamleap as a secure agentic platform since 2024 and is making significant financial investments in the Swiss AI startup.
"We are delighted to be shaping the future of agentic AI together with DPD. From day one, our teams have worked closely and solution-oriented, unlocking measurable efficiency and innovation potential," says Nina Habicht, founder and CEO of dreamleap.
The dreamleap agents are extensively used for automating internal processes, increasing efficiency, and for CX automation. In this context, a central AI lead agent handles group requests, creates documents, conducts departmental proofreading of all materials, develops branding materials, analyzes call center quality topics, and directly manages other agents and third-party tools.
"Dreamleap takes a holistic approach and has a very strong team of ETH alumni and AI experts who can deliver both deep tech and business value. This is crucial for the success of AI. We look forward to our shared future together." Marco Kaiser, CXO & Marketing Customer Experience Director, DPD Switzerland AG.
About dreamleap
Dreamleap is redefining the way regulated businesses operate. Their agents reduce costs by 50% with an innovative and secure Swiss-made agentic platform that integrates deep search, knowledge bases, proofreading, content automation, and CX AI.
Their platform supports approximately 55 clients, providing advanced automation for employees in legal, financial, marketing, and customer care departments. Their academy has already trained 7,000 employees in Generative AI, Agentic AI, and Traditional AI.
