24/7 Customer Support
AI First Chatbots: Generative AI for customer service & business automation
Traditional chatbots often fail with generic answers that frustrate users and reduce engagement. Generative AI-first chatbots enable context-aware, personalized conversations—helping you save up to 30% support administration workload, boost engagement by 30%, gain deeper customer insights, and keep interactions GDPR-compliant.
AI Assistants for Scalable Customer Interaction
Traditional chatbots often fail to meet expectations with generic replies and limited adaptability. Generative AI assistants enable context-aware, human-like conversations—across channels—with agentic capabilities to optimize processes and scale engagement.
Before
Friction and limits
- Generic responses that miss context and frustrate users.
- Inefficient support because automation lacks adaptability and learning.
- Limited personalization and weak insight into sentiment, intent, and engagement.
- Hard to scale customer engagement without agent capabilities.
After
Human-like and scalable
- Next-gen AI assistants & virtual avatars for real-time, human-like interactions.
- Multi-channel support across web, chat, phone, and XR/VR/AR touchpoints.
- Autonomous agent capabilities that automate actions based on customer intent.
- Self-onboarding & scalable deployment across departments and use cases.
24/7 real-time responses
Up to 30% cost savings
GDPR-compliant interactions
How Your Business Benefits from AI First Chatbots
Typical use cases across teams—designed for scalable, intelligent customer interaction.
Policy & Directive Chatbots
Internal Knowledge Assistant
Assistants for Residents
IT Helpdesk Automation
AI Learning Assistants
HR Chatbots
Lead Generation & Conversion
Core Capabilities
Generative AI First Chatbots
- Context-aware personal assistant for business-specific use cases.
- Automates actions based on customer intent.
- Real-time response generation and intent recognition.
- Designed for scalable, intelligent customer interaction.
Data-Driven Customer Interaction
- Sentiment analysis and engagement tracking.
- Personalized customer experiences (CX).
- KPI performance dashboards for data-driven decisions.
- Deeper insights to improve understanding & decision-making.
Multilingual for Global Reach
- Supports 60+ languages, including Swiss German & regional dialects.
- Context-adaptive translations for accuracy & cultural relevance.
- Consistent tone across channels and touchpoints.
- Built for international and multilingual customer bases.
Integration & Internal Knowledge
- Configure knowledge access for different user levels.
- Omni-channel support: web, mobile, and voice.
- Integrates with CRMs, helpdesks, and custom systems through APIs.
- Scalable deployment with automated updates and maintenance.
Built for seamless conversations, measurable outcomes, and secure scaling.
Results That Redefine Customer Experience
Goodbye frustrations—hello seamless conversations. With AI-powered chatbots and agentic solutions, deliver personalized, intuitive, 24/7 support that keeps customers engaged and your teams focused on what matters most.
24/7
Response Time and Accuracy
Deliver real-time responses to customer queries around the clock—reduce resolution time (ART) and improve customer satisfaction (NPS).
30%
Cost Savings
Automate repetitive tasks and reduce human intervention—achieve up to 30% lower operational costs while maintaining high service quality.
25%
Enhanced Lead Conversion
Use intelligent, data-driven conversational flows to qualify and convert leads—boost conversion rates by 25% with AI-enhanced interactions.
100%
Scalable and Secure
Seamlessly handle thousands of simultaneous conversations—support peak-time demands and business growth with secure hosting and compliance.
Metrics and statements as presented on the AI First Chatbots page.
Why Us
Deeply Integrates
in Systems
in Systems
CRM, ERP, SharePoint,
complex files
& more than 400 systems
Super Fast
Setup
Setup
Easy set up agents that
fully automates backoffice
processes within minutes
Immediate
Real Value
Real Value
Redefines back office
work and makes it
50% faster
Secure and
Compliant
Compliant
GDPR compliant,
EU / CH hosting,
security guardrails
Your Questions Answered
Clear answers to common questions about AI First Chatbots.
How long does it take to set up a chatbot?
The setup typically takes a few minutes. You can configure data sources and several options on the platform itself.
Can chatbots integrate with our existing tools?
Yes, our chatbots seamlessly integrate with CRMs, helpdesks, and custom systems through APIs.
Do the chatbots require retraining for updates?
Our agentic AI continuously learns and adapts to new scenarios, minimizing manual retraining efforts.
What if customers prefer speaking to a human?
Our bots include smart handover capabilities to ensure smooth transitions to human agents when necessary.
